FAQ mBit Casino
Welcome to the mBit Crypto Casino FAQ! This document is designed to provide you with answers to some of the most commonly asked questions about our online casino, which operates exclusively with cryptocurrencies like Bitcoin, Ethereum, and Litecoin. Here, you’ll find information about our games, bonuses, promotions, and security measures, as well as details about deposits, withdrawals, and account verification. Whether you’re a seasoned crypto gambler or just getting started, we hope this FAQ will help you make the most of your experience at mBit Crypto Casino.
Can I change my email address?
You can't change the email address you used to make your mBit account. If you don't have access to the email anymore, send an email to [email protected] and someone will help you soon.
I forgot my password. What can I do?
Did you forget your password? That's ok. Click the 'Forgot Password' button below the 'Sign in' button on the log-in page. We will then send you an email so you can make a new password for your mBitcasino account.
Can I register an account with you from my country?
There are some countries where you cannot make an account. You can find a list of these countries in Section 2 'ACCEPTED PLAYERS' of the Terms & Conditions.
What information do I need to provide upon registration?
To use our games, give us your email address and a good password. Then fill out the form in your profile dashboard. That is in the "Profile" tab.
I would like to make a withdrawal of BCH but it always says my address is invalid.
Bitcoin Cash (BCH) used the same address as Bitcoin at first. Later it got a new address called CashAddr. Each BCH address has a "legacy address" which is like its Bitcoin address. But wallets only show CashAddr addresses, so you need to convert your CashAddr to the old format if you want to get your BCH money out of the wallet.
Is the payment system secure?
mBitcasino uses special technology to help people use money safely and quickly.
What currencies does mBitcasino support?
mBitcasino works with different types of money, like Bitcoin, Ethereum, Bitcoin Cash, Litecoin, Dogecoin and Tether. When you make an account on mBitcasino you can see all the currencies in your dashboard. Scroll down to find them and pick one that you want to use. There are also buttons for depositing and withdrawing money from each currency.
What are the minimum and maximum deposit amounts?
When sending money, you need to send at least 0.35 mBTC for Bitcoin, 0.010 ETH for Ethereum, 0.05 BCH for Bitcoin Cash, 0.14 LTC for Litecoin, 115 DOG for Dogecoin, 10 USDT for Tether and 25 XRP for Ripple. Do not send any less than that or your money will be lost forever in the Blockchain! There is no maximum limit on how much you can send though. The minimum deposit values can change from time to time due to changes in coin prices.
Why is my withdrawal on hold?
We are proud that we give money quickly. Usually it takes 10 minutes or less. Sometimes it takes longer if: We need more information; We don't know where to send the money; You haven't finished playing; The address is wrong.
Are any of my personal payment details stored?
We will only save your payment information to help you with transactions. It will be safe and we can only keep it for as long as the law says.
What is a wagering requirement?
When you get a bonus, you need to play a lot of times before you can keep any money you win. When playing slots, the requirement is usually one time. When playing table games or other games, it might be ten times. Check your bonus page for the wagering requirement and how much money you have bet with your active bonus.
Could I cancel a bonus if I started playing with the funds?
You can stop a bonus whenever you want. But remember that real money comes first and if you cancel the bonus in the middle of playing, all your winnings from the bonus will go away.
How do I withdraw bonus funds?
You need to meet the bonus requirements to get your bonus money. The requirements can be seen in the Bonuses section of your account.
How do I get a bonus?
Some bonuses will be automatically given to you when you make a deposit. Other bonuses need to be turned on in the Deposit tab of your dashboard. Bonuses like Free Spins need to be enabled in the Bonuses section inside your profile's dashboard.
What types of bonuses do you offer?
mBitcasino gives you different kinds of bonuses. You can get money added to your deposit, free spins, money back if you lose, and more! Check the promotions page to see what bonus is available now.
Why did I not get a cashback bonus?
There are five reasons why you might not get cashback: You didn't put any money into your account yesterday. You used a bonus when you put money in your account. Your account doesn't let you use bonuses anymore. Your account can't use bonuses at all. You were playing late and will get the cashback tomorrow instead of today!
How much cashback will I receive?
How much money you get back depends on which level you are in our Loyalty Program. You can get 2% back if you're not in a level yet. But if you're in the highest level, you can get 20% back! To learn more, go to website.
How does the cashback bonus work?
The Daily Cashback bonus gives you money back for your losses from the day before. It only works with deposits from certain places and it's given to you automatically each day at 7 AM UTC. It can take one hour to get the money, but if you play late at night and lose more than your deposit amount, the cashback will come the next day.
How can I gamble responsibly?
Gambling should never be seen as a way to get money. Do not bet more than you can afford to lose. Take breaks too.
Is mBitcasino secure?
Gambling should never be seen as a way to get money. Do not bet more than you can afford to lose. Take breaks too.
Is my deposit address secure?
Your deposit address is special and only you can use it. You can find it in your player account on the Deposit page.
What are the mBit Races?
The mBit Races are a game that happens every 4 hours. To get points to go up on the leaderboard, you play slots. For example, if you bet 0.3 mBTC and win 3 mBTC, that's a 10x multiplier. That means you got 10 points for the leaderboard! Remember, only the highest multiplier will show on the leaderboard.
Bitty Quiz
Welcome to Bitty Quiz! Here are the rules: Each round has 10 questions. You have 15 seconds to choose an answer. If you get it wrong, you stop playing but can still watch. To win a share of the money, you must deposit in the last 72 hours. The game happens every 72 hours.
Welcome Package
We have 3 special offers for you. When you put in 2 mBTC, we give 75% back and 75 rewards, up to a max of 1 BTC. When you put in 2 mBTC the second time, we give 100% back and 100 rewards, up to a max of 1.5 BTC. When you put in 2 mBTC the third time we give 125% back and 125 rewards, up to a max of 1.5 BTC. Have fun!
